1. Information Collection
Livengage collects information to provide better services to our talent, hosts, and partner agents. We collect information in the following ways:
- Personal Information: Includes your name, email address, phone number, social media handles, streaming platform user IDs, and payment details required for commission payouts.
- Performance Data: Data retrieved from partner applications, including streaming hours, audience engagement metrics, and virtual gift revenue.
- Cookies & Tracking: We use various technologies to collect and store information when you visit the Livengage website to improve your browsing experience.
2. Data Usage & Integration
We use the information we collect to manage your agency relationship, ensure accurate payouts, and improve our services. This includes processing for:
Platform Matching
Using your profile and social data to align you with the third-party streaming application where you have the highest earning potential.
Commission Processing
Securely processing your streaming statistics to calculate and distribute your daily or weekly commission payouts.
Livengage processes personal information on secure servers. We take data protection seriously and ensure your payout details are encrypted.
3. Third-Party Sharing
We do not sell your personal information. We only share information with external organizations under the following circumstances:
- Streaming App Partners: We share necessary profile identifiers (like your ID and agency tag) with official third-party streaming platforms to verify your agency status and secure your increased commission rates.
- Payment Processors: We securely transmit necessary financial data to our trusted payment providers to ensure you receive your payouts on time.
4. User Rights & Controls
Depending on your jurisdiction, you have significant rights regarding your information:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Correct inaccurate payment details or profile information.
Right to Erasure
Ask us to remove your profile from our agency network and delete your data.